Privacy Policy

At Juma Opera, privacy and security are priorities, and we are committed to transparency in the processing of our users’/clients’ personal data. Therefore, this Privacy Policy establishes how we collect, use, and transfer information of customers or other individuals who access or use our website.

By using our services, you understand that we will collect and use your personal information as described in this Policy, under the rules of the Federal Constitution of 1988 (art. 5, LXXIX, and art. 22, XXX – included by EC 115/2022), the Data Protection regulations (LGPD, Federal Law 13.709/2018), the Internet Civil Framework (Law 12.965/14), the provisions of Federal Consumer Law 8078/1990, the EU Regulation No. 2016/679, and other applicable provisions of Brazilian legal regulations.

Thus, Juma Opera, operating under the trade name GO Consultoria, registered under CNPJ/MF No. 11.057.173/0001-62, as the Data Controller, agrees to the terms of this Privacy Policy.

SECTION 1 – GENERAL INFORMATION

This Privacy Policy contains information about the collection, use, storage, processing, and protection of personal data of users and visitors of the website www.jumaopera.com.br. It aims to ensure complete transparency about the subject and clarify to all interested parties the types of data collected, the reasons for collection, and how users can manage or delete their personal information.

SECTION 2 – HOW DO WE COLLECT USERS’ AND VISITORS’ PERSONAL DATA?

Users’ and visitors’ personal data are collected by the platform in the following ways:

  • When a user sends a message via ‘contact.’
  • When they subscribe to receive newsletters.

SECTION 3 – WHAT PERSONAL DATA DO WE COLLECT FROM USERS AND VISITORS?

The personal data collected from users and visitors include: email, name, company, and mobile number.

SECTION 4 – WHAT IS THE PURPOSE OF USING USERS’ AND VISITORS’ PERSONAL DATA?

The personal data of users and visitors collected and stored by the website are intended for:

  • Sending newsletters with content.

The processing of personal data for purposes not provided for in this Privacy Policy will only occur after prior communication to the user, ensuring that the rights and obligations outlined here remain applicable.

SECTION 5 – HOW LONG IS PERSONAL DATA STORED?

Users’ and visitors’ personal data are stored by the platform for the time necessary to provide the service or fulfill the purposes set out in this document, as stated in Article 15(I) of Law 13.709/18.

Data can be deleted or anonymized upon user request, except in cases where the law requires otherwise.

Additionally, users’ personal data may only be retained after the end of processing in the following cases provided for in Article 16 of the aforementioned law:

  1. Compliance with a legal or regulatory obligation by the controller;
  2. Study by a research body, ensuring, whenever possible, the anonymization of personal data;
  3. Transfer to a third party, provided that the data processing requirements established in this Law are respected;
  4. Exclusive use by the controller, provided that third-party access is prohibited and the data is anonymized.

SECTION 6 – SECURITY OF STORED PERSONAL DATA

The platform is committed to applying technical and organizational measures to protect personal data from unauthorized access and situations of destruction, loss, alteration, communication, or dissemination.

The platform is not liable for the exclusive fault of third parties, such as hacker or cracker attacks, or for the sole fault of the user, such as when they share their data with third parties. The site commits to notifying users in case of any security breach involving their personal data.

Stored personal data is handled with confidentiality, within the limits of the law. However, we may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 7 – DATA SHARING

User data is shared only regarding publications made by the user, and such actions are publicly shared with other users.

SECTION 8 – WILL STORED PERSONAL DATA BE TRANSFERRED TO THIRD PARTIES?

Third parties (brand partners) receive data to the extent necessary to enable them to perform the contracted services.

Each has its privacy policy. We recommend reviewing their privacy policies to understand how your personal information will be used by these providers.

By accessing our services and providing your information, you consent to the processing, transfer, and storage of this information in other countries.

Once redirected to a third-party application or website, you are no longer governed by this Privacy Policy or the Terms of Service of our platform. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 9 – COOKIES OR BROWSING DATA

Cookies refer to text files sent by the platform to the user’s and visitor’s computer, where they are stored with information related to website navigation. This information includes access data such as location and time of access and is stored by the user’s and visitor’s browser to be read later by the platform server to personalize the platform’s services.

The user and visitor of the platform www.jumaopera.com.br acknowledge and accept that a navigation data collection system may be used through cookies.

Persistent cookies remain on the user’s and visitor’s hard drive after the browser is closed and will be used during subsequent visits to the site. Persistent cookies can be removed by following your browser’s instructions. Session cookies are temporary and disappear after the browser is closed. You can reset your web browser to refuse all cookies, but some platform features may not function properly if the ability to accept cookies is disabled.

SECTION 10 – CONSENT

By using the services and providing personal information on the platform, the user consents to this Privacy Policy.

When registering, the user acknowledges and can exercise their rights to cancel their registration, access, and update their personal data, and guarantees the accuracy of the information provided.

The user has the right to withdraw their consent at any time by contacting us via email at reservas@jumaopera.com.br.

SECTION 11 – CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this Privacy Policy at any time, so users and visitors are encouraged to review it frequently.

Changes and clarifications will take effect immediately upon publication on the platform. When changes are made, users will be notified. By using the service or providing personal information after any modifications, the user and visitor demonstrate their agreement with the new rules.

In the event of a merger or sale of the platform to another company, user data may be transferred to the new owners to ensure the continuation of the services offered.

SECTION 12 – JURISDICTION FOR CONFLICT RESOLUTION

For resolving disputes arising from this instrument, Brazilian law will be fully applied.

Any disputes must be presented to the jurisdiction of the district where the company’s headquarters are located.